ID TECH Omni User Manual download pdf (Page 49)

Section 6

TROUBLESHOOTING

The Omni reader is easy to install and use. Most problems encountered can be

attributed to:

· Incorrect Interface Cabling

· Incorrect Conﬁ guration Setup

· Bad Magnetic Stripe Quality

· Poor Bar Code Printing Quality

General Procedures

The troubleshooting process can be simpliﬁ ed by following these simple diag-

nostic procedures.

1. The unit should emit two beeps when power is ﬁ rst applied and the LED

should turn green. If this does not happen, then the unit is not receiving power

or did not power up correctly.

2. Once it has been conﬁ rmed that the unit is correctly powered, try swiping a

credit card. If the decode is successful, the LED will turn amber and the data

will be sent out, accompanied by a beep. The LED will turn amber for a short

moment and then back to green after the data has been transferred. If the de-

code fails, the LED will turn red for about 2 seconds to indicate a “bad read”

with no beep or one beep if just one track fails.

3. Once the unit has indicated a “good read,” proceed to check the interface

cabling connections.

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ID TECH Omni User Manual Page 49